Written Skills Specialist – UK

Melissa has an exceptional command of modern business writing skills. She coaches clients across a wide range of industries who want to write clearly, concisely and with impact.


Melissa’s expertise includes: how to deliver key messages; how to write effective bids and proposals; how to structure reports, letters and emails; how to write clear and concise copy; and how to edit and proofread documents to ensure they go out word perfect. She works on both 1:1 and group levels with professionals who want to write with impact. Many individuals comment that they wish they had had her advice years ago.


Melissa tailors her approach, identifying skills and knowledge gaps from individuals’ writing examples and focusing on these. She’s factual and clear in her instruction, though she is also appreciative of what is appropriate in different contexts. She is adept at helping clients make their writing reader friendly. Clients often ask her to help them create a ‘house’ style that can be shared across their organisation.

Coaching Experience

Melissa has been delivering tailored business writing courses for more than 10 years to clients including Severn Trent, the Home Office, the Environment Agency, Ernst and Young, JP Morgan, M&S, Natural England, Vodafone and Bupa.

Qualifications & Background

Melissa is an experienced journalist and trainer, having previously worked as a Producer in BBC Radio for 13 years, working on shows such as You and Yours, Woman’s Hour, and the Steve Wright show. She has written series and programmes for Radio 4, Radio 2, BBC 1 and the World Service. She also has substantial experience of teaching business English, including to speakers of other languages.

Her qualifications include MA in Design for Interactive Media, Middlesex University. NVQ Level 4 in Radio Production (BBC Training) Postgraduate Diploma in Broadcast Journalism Highbury College of Technology, Portsmouth. BA Hons (II) in Classics, ST Hilda’s College, Oxford University.


“Great course and great instructor. Thank you.” Course delegate, Home Office

“Excellent knowledge, patient with time and team. Good fun.” Sales Manager, FTSE100 Utility company

“The takeaways are really useful for reviewing and writing new content for the website and proof-reading other marketing collateral.” – Marketing Manager, Logistics company