Career Highlights

2019 - Present | Interim Head of Corporate Affairs and Marketing

Puma Energy

2018 - | Communications Consultant

Charles Naylor Consulting

2016 - 2018 | Director Corporate Communications

CBI

2015 - 2016 | Communications Consultant

Charles Naylor Consulting

2011 - 2014 | Co-Head of Global Communications

HSBC Holdings PLC

2004 - 2011 | Chief Communications Officer

Credit Suisse

1998 - 2004 | Group Director Corporate Affairs

Centrica

1992 - 1998 | Head of Corporate Affairs

Amerada Hess

1987 - 1992 | Advertising Manager

Shell

1984 - 1987 | Freelance Singer

1982 - 1984 | Solo Singer

Vienna State Opera

Aziz Mentor - UK

A seasoned leader with experience in corporate affairs, strategic communication and marketing. Charles has successfully led the development of corporate purpose, driven change and differentiated global organisations through strategic communications. Through skillful management of potentially damaging issues he had protected company reputation and avoided the possibility of disastrous consequences.

Specific Expertise

  • developing corporate purpose
  • crisis communications
  • re-branding
  • organisational change
  • collaborative working across the C-Suite
  • managing diverse teams across
  • transformation
  • building coalitions to lobby for policy change
  • career/company change

Career history

Charles brings over 30 years’ experience in corporate affairs and marketing; his expansive background spans all aspects of the field, including over 20 years in leadership roles as a member of the Executive Committees at Puma Energy, the CBI, HSBC, Credit Suisse and Centrica.

Charles offers particular expertise in developing corporate purpose and values, along with managing culture and organisational change. Equally, he has invaluable insight in re-branding, crisis communications, public affairs, campaigns, social and digital media and managing diverse global teams.

Acting as a member of the executive team, Charles has provided communications counsel to Board members and senior management in firms in the financial services, oil and gas and utility sectors. He has led communications teams, navigating diverse cultures and languages, in highly regulated international organisations across six continents and multiple jurisdictions.

Current Portfolio

As well as providing professional guidance and mentoring to a number of individuals in the field of communications on an informal basis, Charles continues to enjoy his role as Interim Head of corporate affairs and marketing with Puma.

Separately, he runs and is a trustee of Oxford Lieder Festival and enjoys singing opera.

Personal Interests

singing opera

running Oxford Lieder Festival

(also a trustee)

Key Influencers

“My discipline and tenacity comes from my time as a professional singer.

My willingness to challenge paradigms was derived from my time at Hess, Centrica and Credit Suisse, where each successive boss sought to challenge the status quo and define a new normal:

  • Sam Laidlaw – Hess
  • Roy Gardner – Centrica
  • Oswald Gruebel – Credit Suisse

They each has the vision to lead their sector.”

Locations

South East

Oxford

Cambridge

London