Communication Skills Specialist - UK

With a background as a qualified legal senior consultant and HR professional, Caroline combines her understanding of corporate environments with her coaching expertise to help managers and leaders thrive.


Caroline’s ongoing fascination and study is related to interpersonal and communication skills development. Her coachees increase in confidence as they develop deeper insight into how they come across to others. Their results improve as they boost commitment and engagement in their collective teams by recognising individual strengths that enhance performance and resilience. Her standout strengths are collaboration, creativity, critical thinking, empathy and developing others.

Style / Approach

Caroline’s style is empowering and facilitative. She aims to create a rich environment for personal and professional growth. Inclusivity, a sense of fun, learning through experience, group and peer discussion, encouraging contribution and involvement are key elements of her approach. Her clients appreciate her warmth, her perceptive insights and her ability to provide the right level of challenge and stretch.

Coaching Experience

For more than 12 years she has delivered developmental programmes to individuals and groups for a range of clients including the Bank of England, Financial Conduct Authority, European financial regulator ESMA, Cranfield University, BP, CIPD, Wiley Publishing, Institute of Chartered Accountants, Navigators Marine Insurance, McLaren, Macmillan and Channel 4.

Qualifications / Accreditations

M.A. Human Resource Management

B.A. (Hons) English, first class

Licensed practitioner Strengths Partnership’s Individual and Team

Licensed practitioner Lumina Spark psychometric

Licensed practitioner MBTI practitioner

Certified Daring Way and Rising Strong facilitator

Licensed ‘Firework’ Career Coach

Ongoing continuous professional development: Theoretical Foundations of Coaching; Intuitive Coaching;

Certificate of Advanced Coaching Skills

Chartered member of CIPD

Member of the Association for Coaching


“Caroline is one of those rare people who create a catalyst of change with retail professionals by allowing them to understand their personal strengths and development areas. Few people have had so profound and lasting effect on my working career, Caroline is one of them. Efficient, challenging (when she needs to be) and supportive all at once.” – Strategy Product Owner, VW Group