Polishing Leadership Communication Skills

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Understanding the Cultural Differences

For all overseas assignments it’s important for us to adapt to the culture of our host, and this was particularly relevant to Ghana. Using the experience and knowledge within our own team and that of our partner, we sought to adapt our behaviour, process and materials to suit the Ghanian way. For example, we introduced localised examples wherever possible, used the local languages to foster rapport and even wore the traditional “Friday Cloth” on our last day.

The Aziz Programme

Having selected 80 leaders and senior managers to attend the training, the activity was divided into 2 phases that spanned 35 coaching days in total and involved 3 different consultants travelling out to Ghana.
The senior leaders, including the CEO of Ghana and his direct reports attended the SIPI programme, whilst the senior managers attended a “Communicating with Confidence” programme designed for high potentials and upcoming leaders.

Programme details…

Strategic Influencing and Personal Impact (SIPI)

A 2 day programme designed to give senior and rising leaders the ability to influence at the most senior levels and to communicate with impact.

Communicating with Confidence (CWC)

A 2 day interactive programme designed to build and develop participants’ confidence and ability to communicate in small and large group environments

Martyn wanted to achieve the following from these programmes:

“A stronger leadership team who lead from the front in their communication and behaviour”
“Individuals who were more aware of their own personal style
and how best to adjust to others for the benefit of both the business and individuals”

Benefits

In the detailed evaluation of the programmes, participants indicated that the training was a worthwhile investment in their career development and will go a long way to add value to their job performance.

The following charts illustrate the average scores, out of 9, collected from all the participants.

97% of delegates said they were VERY SATISFIED overall with the training

Martyn Moutinho, Learning & Development Manager for Vodafone

“I have worked with quite a few unique, well credited and highly thought of organisations in the Leadership and People Development field and I can confidently say The Aziz Corporation is one of the best from start to finish especially in terms of their consistency”

Delegates’ Comments:

“It was worth every moment, I will recommend it to everyone I know”
“This course will change my approach to work”
“An excellent course, one to be recommended to all managers wishing to improve their performance”
“The training provided tools to help me deal with conflict and stressful situations”

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