Presenting and Communicating with Confidence

 

Vodafone is one the world’s largest mobile telecommunication company. As Head of Enterprise Marketing at the time of our engagement, Elaine Roberts was managing over 100 people in five separate¬†teams, overseeing areas such as product management, strategy and planning, channel marketing, CRM, brand development and customer satisfaction. The nature of Elaine’s role meant that she spent a large amount of time presenting and influencing others, including the board, internal teams, clients, suppliers or the media.

CHALLENGE

Elaine was initially offered her role on an interim basis and recognised that she needed to prove that she had the competence and confidence to succeed in this high-profile position.

Her manager identified that as part of Vodafone’s commitment to nurturing their employees, she would benefit from a programme of coaching to help build her self-confidence when presenting.

BENEFITS

Following her coaching, Elaine received positive feedback from her peers and was able to help others in her team by using the lessons she learned.

OUTCOME

The real proof of her success came for Elaine when she was awarded the role on a permanent basis after her six-month interim period reached its end.

CHALLENGE

Elaine was initially offered her role on an interim basis and recognised that she needed to prove that she had the competence and confidence to succeed in this high-profile position.

Her manager identified that as part of Vodafone’s commitment to nurturing their employees, she would benefit from a programme of coaching to help build her self-confidence when presenting.

THE AZIZ PROGRAMME

A personlised programme for Elaine was put together consisting of eight half-day sessions with specifically selected specialist coaches, each tailored to her own specific needs. The sessions covered the areas of voice development and image, stress management and influencing techniques. Elaine found the sessions on voice development, influencing others and cultivating a business image to be particularly useful.

BENEFITS

Following her coaching, Elaine received positive feedback from her peers and was able to help others in her team by using the lessons she learned.

The real proof of her success came for Elaine when she was awarded the role on a permanent basis after her six-month interim period reached its end.

OUR COMMUNICATIONS COACHING EXPERTISE

We offer expertise on all themes of communication skills through our team of subject matter specialists.

SENIOR LEADERSHIP CHALLENGES

Often we are asked to provide communication support in advance of a conference, a financial roadshow, a results presentation or an AGM. A typical client has often just been promoted into a bigger leadership role and finds themselves having to step out of their comfort zone, communicating with a broader range of audiences (and often more senior), with a more business critical agenda and in a more pressurised environment. The goal might be preparation and rehearsal for a set piece event, help with getting your voice heard around the Boardroom table or handling challenge and conflict without getting too emotional.

OUR APPROACH TO COMMUNICATION COACHING

We offer both unique 1:1 coaching programmes for senior leaders needing to polish their communication skills as well as bespoke in-house group workshops and both as face-to-face classroom-based sessions and virtually.

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