Pairs Coaching

With an ageing population and a reduction of funding in real terms, there is a sense of crisis in the NHS. The need to do more with less is a challenge for many organisations which causes tension and stress, especially when working through differing priorities to come up with a consensus view. Discussions are often contentious and there is always an emotive underpinning of individual’s perspectives which makes decision-making even harder.

CHALLENGE

Within any organisation, there needs to be a trusting and robust relationship between the CEO and the COO. The challenge was to improve the effectiveness of their already good relationship to make it more robust to deal with some of the very contentious and difficult discussions they had to have.

BENEFITS

During the session, the CEO and COO discussed a real issue that was impacting their organisation and our coaches shared their insights. Once these insights were shared, the coachees were invited to appreciate what they were doing well as well as experiment with new ways of communicating.

OUTCOME

“The relationship between us has changed considerably over the period we had pairs coaching and our capacity to be more challenging and trusting of each other has been greatly influenced by the pairs coaching.”

Challenge

Within any organisation, there needs to be a trusting and robust relationship between the CEO and the COO. In this case, the CEO was a clinician whereas the COO was an experienced leader without a clinical background. The challenge was to improve the effectiveness of their already good relationship to make it more robust to deal with some of the very contentious and difficult discussion they had to have. 80% of senior leaders struggle to have confrontational conversations; it is only in the surfacing of their differences that a way forward can be found.

Our approach

Pairs coaching is about coaching the relationship between two people. Effective working relationships are based on effective conversations. Our pairs coaches are trained to see the dynamic between a pair of leaders and how that may be impacting their leadership. Most leadership pairs we work with are stuck in some habitual patterns of relating to each other. Many need to build the muscles to have more robust, effective discussion and subsequently improve their decision-making. During the session, the CEO and COO discussed a real issue that was impacting their organisation and our coaches shared their insights. Once these insights were shared, the coachees were invited to appreciate what they were doing well as well as experiment with new ways of communicating.

Benefits

  • building trust very quickly in a new working partnership
  • a robustness and resilience in the relationship to deal with challenge and change
  • an improved level of collaboration
  • higher levels of mutual trust and respect
  • an enhanced capacity to resolve conflicting views
  • a capacity to appreciate and leverage both individuals’ talents
  • new agreed way of working which enhance the efficacy of the relationship

“My COO and I worked with Baz and Lucy on how we strengthen our relationship in order to better lead changes in our organisation. The presence of two coaches was extremely powerful. Baz and Lucy are masterful facilitators with complementary strengths. Watching them talk about our relationship, although strange at first, revealed to us some critical insights tht we would never have seen along. The use of two coaches and the Cape Cod Model was highly impactful and I aim to continue using this approach with my broader team.”

Lucy Executive Coach and Pairs Coaching Specialist

Baz Executive Coach and Pairs Coaching Specialist

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